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Replace part of your income if you cannot work

Compare income protection insurance in Australia

Income protection insurance pays you a monthly benefit, up to 70% of your income for most of a claim on policies issued since October 2021, if illness or injury stops you working. You choose how long you wait before payments start and how long they can last. Premiums you pay outside super are generally tax deductible, and the payments are taxable.

APRA reshaped the product in 2020 and 2021, so this guide starts with what changed, then covers waiting and benefit periods, disability definitions, cover in super, tax and the self-employed. We don't quote premiums: they depend on your age, job, income and health.

By Better Rate Mate Editorial Team · Last reviewed

Start with how you work

Employees

Sick leave runs out faster than you think.

A few weeks of leave does not cover a long recovery. Cover bridges the gap between running out and getting back to work.

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Self-employed

No work, no invoice.

Without an employer behind you there is no sick leave at all. Contractors and sole traders are exactly who this is built for.

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Business owners

The business needs you back.

Cover can keep your household running while the business absorbs your absence, so you are not forced back too early.

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How income protection insurance works

Income protection pays you a monthly benefit if illness or injury stops you working. Moneysmart describes it as replacing a percentage of your pre-tax income, based on what you earned in the 12 months before you became ill or injured. Each policy has its own definition of disability and conditions you must meet before you can claim.

Three settings shape every policy: the benefit amount (a percentage of your income, within APRA's caps for new policies), the waiting period before payments start, and the benefit period they last for. Most policies also pay a partial benefit if you can go back to work in a reduced capacity, so you aren't worse off for trying to return.

It covers you whether the illness or injury happened at work or not, and it's separate from workers compensation, which only covers work-related injury and illness for employees. Policies commonly reduce payments by other income for the same period, such as workers compensation or sick leave, so you aren't paid twice.

What changed in 2020 and 2021

After years of heavy losses on income protection, APRA told life insurers to redesign it. The measures took effect in two steps, ending agreed value policies from 31 March 2020 and changing how every new policy is built from 1 October 2021. If you are reading an older article, or holding an older policy, this is why the details may not match what you are offered today.

Agreed value policies fixed your benefit at application, based on income you proved then. New policies are what the industry calls indemnity value: the benefit is set by your income when you claim. That protects the insurer from paying more than you have lost, and it means a drop in income before a claim reduces your benefit. People who still hold an agreed value policy should be careful about replacing it.

APRA's income protection changes (individual disability income insurance)
ChangeApplies toWhat it means for you
Agreed value policies stoppedNew policies from 31 March 2020Insurers stopped selling policies that fix your benefit when you apply. New policies pay on your income when you claim (sometimes called indemnity value)
Benefit based on income at time of claimNew policies from 1 October 2021For stable incomes, earnings in the 12 months before the claim. For variable incomes, an average over a period suited to your occupation
Cap on how much of your income is replacedNew policies from 1 October 2021All benefits together can't exceed 90% of your income at claim for the first six months, then 70%. Super contribution benefits paid to your fund can sit on top
Limits on benefit increases during a claimNew policies from 1 October 2021Indexation of payments while you're claiming is limited to a suitable inflation index
Controls on long benefit periodsNew policies from 1 October 2021Insurers must manage long benefit periods, for example with a stricter disability definition or a lower benefit once a claim has run for a set time
Five-year policy contract termProposed for 1 October 2021; deferred, then suspended in March 2022Not in force. APRA suspended it for at least two years and said it would reassess its position then
Sources: APRA, Final IDII sustainability measures (29 September 2020) and Suspension of policy contract term measure (24 March 2022). Policies issued before these dates keep the terms they were issued on.

Waiting periods and benefit periods

These two choices move the premium more than anything else you control. A 90-day waiting period costs noticeably less than a 30-day one, because most short absences never reach the insurer. A benefit period to age 65 costs more than two years, because it covers the rare long claims that do the real financial damage.

Choose the waiting period by counting what you could live on: accrued sick and annual leave, savings, a partner's income. Choose the benefit period by thinking about the serious scenarios (cancer treatment, a back injury, a mental health condition) rather than a few weeks off. A short benefit period protects you from the common claim and not the catastrophic one.

Waiting periods and benefit periods
Waiting periodBenefit period
What it isHow long you must be unable to work before payments startHow long payments continue if you stay unable to work
Common optionsBetween 14 days and two years (Moneysmart); 30, 60 and 90 days are common choicesTwo years, five years, or up to a set age such as 65
Effect on the premiumLonger wait, lower premiumLonger benefit period, higher premium
How to chooseMatch it to the sick leave, savings and other income you could live onAsk what would happen if you couldn't work for five years, not five months
Source: Moneysmart, Income protection insurance (updated 17 September 2026). Options vary by insurer and by super fund.

Own occupation, any occupation and partial disability

The definition of disability decides whether you're paid. An own-occupation definition asks whether you can do the important duties of your own job. Stricter definitions ask whether you can do any job suited to your education, training or experience. APRA named a stricter definition after a claim has run for a set time as one of the controls insurers can use on long benefit periods, so many new policies change the test partway through a long claim. Read what happens after the first two years.

Check the partial disability terms too. If you can work part-time or in lighter duties, a partial benefit tops up your reduced income. Moneysmart notes some policies only cover people who work a minimum number of hours, giving 15 hours a week as an example. Casual and part-time workers should check that rule first.

How your occupation and hours affect cover

Insurers ask about your job and income as well as your health, and your occupation affects both what you can get and the price. Manual and hazardous work usually costs more to insure than office work. One direct insurer's product page, for example, offers income protection to people aged 19 to 60 (age next birthday), subject to their occupation.

Hours matter too. Moneysmart says some policies only cover you if you work a minimum number of hours, giving 15 hours a week as an example, and one insurer's 2026 TMD requires at least 20 hours a week. Casual, part-time and seasonal workers should check this rule before anything else.

Each policy also sets a maximum benefit and the age at which cover ends. The same direct insurer covers up to 70% of monthly income, with benefit periods of 1, 2 or 5 years or to age 65. Check the PDS for the limits that apply to you, and make sure the occupation on your application describes the work you actually do.

What income protection doesn't cover

Every policy lists its exclusions in the PDS. Moneysmart's examples are illness or injury arising from self-inflicted injury, something illegal you've done, or active military service, and it suggests asking whether there are limits for pre-existing conditions or risky activities. One insurer's 2026 target market determination shows how a real policy words them:

  • Intentional self-inflicted injury or attempted suicide in the first 13 months of the cover, or of an increase.
  • A normal and uncomplicated pregnancy, miscarriage or childbirth.
  • Taking part in criminal activity, imprisonment, and war.
  • Being banned, deregistered or restricted from your occupation by a professional or industry body.
  • Sickness or injury that started before the cover, unless you disclosed it and the insurer agreed to cover it.
  • Not having earned any income in the 12 months before you became disabled: that policy then treats your pre-disability income as zero, so no monthly benefit is payable.

Inside super or outside super

Most super funds offer income protection, and some include it by default. It's convenient and can be cheaper, but benefit periods and features are set by the fund, and premiums come from your retirement savings. A policy you own outside super costs you cash, but gives you a tax deduction and usually more choice. Income protection through super goes through the trade-offs in detail.

Income protection inside and outside super
Inside superOutside super
Premiums paid fromYour super balanceYour own money
Personal tax deductionNoGenerally yes
Medical checksDefault cover usually noneHealth, job and income questions
Benefit periodsSet by the fundUsually a wider choice
Keeps going if you change jobsCan change or stop; stops if the account is inactive for 16 monthsYes, while you pay
Sources: Moneysmart; ATO, Income protection insurance.

Is income protection tax deductible?

Yes, when you pay the premiums yourself outside super. The ATO says premiums for insurance against the loss of your salary or wages are deductible, and in myTax you claim them under Other deductions. Premiums paid through super aren't deductible to you, and neither is the part of a policy that pays a lump sum for injury. The flip side is that the payments you receive are taxable income. The full rules are on is income protection tax deductible.

If you're self-employed

Sole traders, contractors and business owners have no sick leave and usually no workers compensation, so income protection matters more for them. After APRA's changes, insurers work out a variable income by averaging it over a period suited to your occupation, and APRA says income should come from your personal exertion. Your tax returns and financial statements decide the benefit. A separate business expenses policy can cover the fixed costs of the business. See income protection for the self-employed.

How much income protection do you need?

Moneysmart's advice is to start with a budget. Work out your monthly costs, including the mortgage or rent and any super contributions you want to keep up, then subtract what would keep coming in: a partner's income, savings you could draw on, investment income and any other cover such as trauma insurance. The gap is the income to protect, up to the maximum the insurer allows.

Don't aim for the maximum by reflex. A benefit you can't afford to keep paying for is worth less than a smaller one you'll still hold in ten years. Adjusting the waiting period is usually a better way to control the premium than cutting the benefit period. The estimator below runs the sum and applies APRA's limits.

Income protection estimator

Your monthly costs, less the income that would keep coming in, within APRA's limits for new policies.

What your own work earns. If you're self-employed, after business expenses.

Mortgage or rent, bills, food, transport and any super you want to keep paying.

A partner's income, investment income, other cover. Not your own pay.

Enter your income and monthly costs to see a monthly benefit to aim for.

What makes an income protection policy the best for you

There isn't one best income protection policy in Australia, so when people ask which is best, the honest answer is the one that pays on your kind of claim, for long enough, at a premium you'll still afford in ten years. These are the criteria to judge it on, and they're the ones we use whenever this page talks about a better or worse policy.

What to judge an income protection policy on
CriterionWhat to checkWhy it matters
Definition of disabilityOwn occupation or any occupation, and whether it changes after a set time on claimIt decides whether a claim is paid at all
Waiting and benefit periodsThe waiting periods you can choose and how long payments last: 2 years, 5 years or to an age such as 65A short benefit period can leave a long illness uncovered
IndexationWhether the benefit rises with inflation before and during a claim, and your option to decline increasesKeeps the benefit in line with your costs
Premium structureStepped (variable age-stepped) or level (variable), and the projected premium at 5, 10 and 20 yearsDecides whether you can afford to keep the cover
Claims admittance by channelAPRA 2025: 94.3% of claims admitted on advised policies, 85.8% bought direct, 96.1% group cover in superHow often claims on that kind of policy are paid; Moneysmart's tool shows each insurer
Life CodeWhether the insurer has adopted the Life Insurance Code of PracticeSets claim timeframes, updates and complaint steps
Sources: Moneysmart, Income protection insurance; APRA, Life insurance claims and disputes statistics, December 2025 edition (12 months to 31 December 2025); Council of Australian Life Insurers, Life Insurance Code of Practice.

Income protection features compared across direct insurers (PDS, as at October 2026)

The table sets out what nine products you can buy direct say about their limits, read from each current PDS. It shows the shape of each product, not its price, which depends on your age, job, income and health. Nine products are not the whole market, and we don't rank them: the order is alphabetical.

Several brands share an issuer. Budget Direct, nib and NobleOak's own Premium Life Direct are all issued by NobleOak Life Limited, with the same benefit limits, waiting periods and entry ages (Budget Direct's PDS offers no benefit period to age 65). Medibank and ahm are both issued by Zurich Australia Limited, and differ mainly in Medibank's higher $12,500 limit for people aged 18 to 50.

Income protection features compared across direct insurers (PDS facts, as at 11 October 2026)
Product (issuer)Most it pays a monthMost of your incomeWaiting periodsBenefit periodsCover endsEntry agesLife CodeDocument
ahm Income Protection (Zurich Australia Limited)$10,00070% of pre-tax income30 or 90 days2 or 5 yearsPolicy anniversary after you turn 6518 to 55Yes (Zurich)PDS 1 March 2024
Budget Direct Premium Life Direct Income Protection (NobleOak Life Limited)$30,00070% of the first $25,000 of monthly income, 50% of the next $25,00030, 60 or 90 days; 730 days if you also hold group salary continuance in super1, 2, 5 or 10 years (1 or 2 years if you apply after 55)Policy anniversary after your 65th birthday18 to 60Yes (NobleOak)PDS issued 15 December 2024
CommBank Income Protection (AIA Australia Limited)$10,00070% of income30 or 90 days6 months, 1 year or 2 yearsPolicy anniversary after your 65th birthday18 to 59Yes (AIA Australia)PDS version 6, 27 March 2025
Insuranceline Income Protection (TAL Life Limited)$10,00075% of income14, 28, 60 or 90 days6, 12 or 24 months, or 5 yearsAge 6518 to 60Yes (TAL Life)PDS issued 31 March 2025
Medibank Income Protection (Zurich Australia Limited)$12,500 if you're 18 to 50; $10,000 if you're 51 to 5570% of pre-tax income30 or 90 days2 or 5 yearsPolicy anniversary after you turn 6518 to 55Yes (Zurich)PDS 1 March 2024
nib Life Insurance Income Protection (NobleOak Life Limited)$30,00070% of the first $25,000 of monthly income, 50% of the next $25,00030, 60 or 90 days; 730 days if you also hold group salary continuance in super1, 2, 5 or 10 years, or to age 65 (1 or 2 years if you apply after 55)Policy anniversary after your 65th birthday18 to 60Yes (NobleOak)PDS 9 February 2026
NobleOak Premium Life Direct Income Protection (NobleOak Life Limited)$30,00070% of the first $25,000 of monthly income, 50% of the next $25,00030, 60 or 90 days; 730 days if you also hold group salary continuance in super1, 2, 5 or 10 years, or to age 65 (1 or 2 years if you apply after 55)Policy anniversary after your 65th birthday18 to 60Yes (NobleOak)PDS issued 15 December 2024
Real Income Protection (Hannover Life Re of Australasia)$15,000 (from $1,000)70% of pre-disability income30 or 90 days6 months, 1, 2 or 5 yearsPolicy anniversary after your 65th birthday18 to 60Yes (Hannover)PDS 8 April 2024
TAL Income Protection, bought direct (TAL Life Limited)$20,000 online; up to $30,000 by phone or through an adviser70% of earnings4, 8 or 13 weeks1, 2 or 5 years (IP Focus) or to age 65 (IP Extend)Not stated on the product pageNot stated on the product pageYes (TAL Life)Product page, read 10 October 2026
Read from each product's PDS (TAL's from its product page), listed in the sources: the CommBank, Insuranceline, Real and TAL rows on 10 October 2026, and the ahm, Budget Direct, Medibank, nib and NobleOak rows on 11 October 2026. Life Code: whether the issuer says it has adopted or complies with the Life Insurance Code of Practice. Nine direct products, not the whole market, listed alphabetically and not ranked. Budget Direct, nib and NobleOak are issued by the same insurer on near-identical terms; Medibank and ahm likewise. Benefit limits are the most the insurer may offer; what you can get depends on your income, job and health.

Who issues the income protection sold by banks, health funds and retailers

Most income protection sold under a bank or health fund brand is issued by a separate life insurer, and the issuer is the company that assesses and pays your claim. CommBank's income protection, for example, is issued by AIA Australia, and Medibank's and ahm's by Zurich Australia. Check the issuer on the PDS, then look it up in Moneysmart's life insurance claims comparison tool.

Who issues the income protection banks, health funds and retailers sell (as at 10 October 2026)
BrandCover it sellsIssued byNote
AAMILife insurance, income protectionTALAAMI's page says its life insurance policies are issued by TAL.
ahmLife insurance, income protectionZurich Australia LimitedDistributed and serviced by NEOS Direct; promoted by ahm, a business of Medibank.
Budget DirectLife insurance, income protectionNobleOak Life LimitedFor policies bought on or after 14 February 2022.
CommBankLife insurance, income protectionAIA Australia LimitedDistributed by Commonwealth Bank; AIA Australia isn't part of the CBA Group.
Guardian InsuranceLife insurance, income protectionHannover Life Re of Australasia LtdPromoted by Greenstone Financial Services.
InsurancelineLife insurance, income protection, funeralTAL Life LimitedPromoted by TAL Direct.
MedibankLife insurance, income protectionZurich Australia LimitedFor policies bought from 1 March 2024. Policies bought from 1 July 2023 to 28 February 2024 were issued by Integrity Life and moved to Zurich on 20 December 2024; policies sold from 2008 to June 2023 were issued by Swiss Re and moved to Hannover Life Re of Australasia on 1 December 2025.
nibLife insurance, income protectionNobleOak Life Limitednib Life is an authorised representative of NobleOak Services.
Real InsuranceLife, income protection and funeral insuranceHannover Life Re of Australasia LtdPromoted and distributed by Greenstone Financial Services.
As at 10 October 2026, read from each brand's own page or PDS (linked); the Budget Direct and Medibank rows were re-checked against their PDSs on 11 October 2026. Bupa's website listed no life insurance or income protection product on that date; its former life insurance address now opens its general insurance range. The issuer is the insurer that pays claims, so check it on the PDS before you buy, and look it up in Moneysmart's life insurance claims comparison tool. Not every brand in the market; listed alphabetically, not ranked.

How to compare income protection

Put quotes side by side on the same benefit, waiting period, benefit period and premium structure, then work through these.

  • Disability definition, including whether it changes after a set time on claim.
  • Income definition, especially if you're self-employed, paid commission or bonuses, or on parental leave.
  • Offsets: which other income reduces your benefit.
  • Exclusions: pre-existing conditions, and any exclusion added after underwriting. Under the Life Insurance Code of Practice, new products shouldn't carry a blanket mental health exclusion in their general terms, though one can be applied to you after underwriting.
  • Premium structure: stepped premiums (Moneysmart now says variable age-stepped) rise with age; level premiums (variable) rise more slowly. Neither is guaranteed.
  • Indexation: whether the benefit rises with inflation, and your option to decline increases.
  • Claims record: Moneysmart's claims comparison tool shows each insurer's income protection claim acceptance rate, claim times and disputes.
  • Claim timeframes: insurers bound by the Life Code commit to deciding income-related claims within two months of receiving them or of the end of the waiting period, unless circumstances beyond their control apply.

Making an income protection claim

Tell the insurer, your super fund or your adviser as soon as you know you'll be off work for longer than your waiting period. You can lodge before the waiting period ends: insurers that follow the Life Insurance Code of Practice commit to deciding income-related claims within two months of receiving them, or of the end of the waiting period if that's later. Moneysmart lists what insurers ask for: medical reports and test results, details of your work duties and hours, and payslips and tax returns, or financial statements if you're self-employed. If you stay unable to work, expect regular assessments and progress claim forms.

Payments are made monthly in arrears. One direct insurer's product page says that with a 4-week waiting period, the first monthly payment arrives around the end of the second month after the waiting period started. Build that gap into the savings you plan to live on.

Insurers that follow the Life Code also commit to giving you a primary contact person during an income-related claim, updating you at least every 20 business days, and telling you at least three months before your benefit period ends or before a different disability definition starts to apply. If a claim is declined, they commit to giving you their reasons in writing. Complain to the insurer or fund first, then to the Australian Financial Complaints Authority (AFCA), which is free.

Income protection questions

Is income protection insurance worth it?

It is worth it if you rely on your income to pay the bills and don't have enough paid leave or savings to cover a long illness or injury. It's most valuable for people with a mortgage or dependants, and for the self-employed, who have no sick leave at all.

How much of my income can income protection cover?

For policies issued since 1 October 2021, APRA's rules cap total benefits at 90% of your income at the time of claim for the first six months and 70% after that. Insurers set their own limits within those caps, and super contribution benefits paid to your fund can be extra.

How long can you stay on income protection?

Until you recover, the benefit period ends, or you reach the policy's expiry age, whichever comes first. Benefit periods are commonly two years, five years or up to a set age such as 65.

Which is better, life insurance or income protection?

They do different jobs. Income protection replaces part of your pay while you can't work; life insurance pays a lump sum if you die. Someone with dependants and a mortgage often needs both, while a single person with no dependants may prioritise income protection.

Can I earn money while on income protection?

Often yes, within the policy's partial disability terms. If you return to work in a reduced capacity, many policies pay a partial benefit based on the income you've lost. Your earnings reduce the benefit, and you must tell the insurer about them.

Do I have to pay tax on income protection payments?

Yes. Payments that replace your salary or wages are taxable income and must be included in your tax return, whether they come from a personal policy or through super.

What is the difference between agreed value and indemnity income protection?

Agreed value fixed your benefit when you applied; indemnity bases it on your income when you claim. APRA stopped new agreed value policies from 31 March 2020, so new policies are indemnity-style. Existing agreed value policies continue on their original terms.

What age should you stop income protection?

Income protection only replaces income you earn, so it matters while you rely on your pay. Cover ends at the expiry age in your policy, and benefit periods commonly run for two or five years or to an age such as 65. Once you've retired, or your savings and super would cover your costs, there's little left for it to protect.

Does income protection get back paid?

In effect, yes. You become entitled to the monthly benefit from the end of the waiting period and it's paid in arrears, so the first payment covers time you've already been off work. If assessment takes longer, insurers can make back payments for the months owed once the claim is accepted. Your PDS says exactly when payments start.

What are the downsides of income protection through super?

Benefit periods are often shorter (commonly two or five years), the definitions are set by the fund's group policy, premiums reduce your retirement savings, you can't claim a personal tax deduction for them, and cover can stop if your account is inactive for 16 months. See income protection through super for the full comparison.

What is the best income protection in Australia?

There isn't one best policy for everyone. Judge a policy on its disability definition, the benefit and waiting periods you can choose, how it defines your income, its offsets and exclusions, how premiums will rise, and the insurer's claims record, which Moneysmart publishes by insurer. APRA's figures for 2025 show insurers admitted 96.1% of income protection claims on group cover in super, 94.3% on advised policies and 85.8% on policies bought direct.

Which insurance denies the most claims?

APRA publishes claims admittance by cover type and sales channel. For the 12 months to 31 December 2025, TPD had the lowest admittance of the main covers (68.8% on policies bought direct), while income protection claims were admitted 85.8% of the time direct, 94.3% through advisers and 96.1% on group cover in super. Moneysmart's life insurance claims comparison tool shows the figures for each insurer.

Who issues CommBank income protection?

CommBank's PDS says its Income Protection is provided and issued by AIA Australia Limited and distributed by Commonwealth Bank, and that AIA Australia isn't part of the CBA Group. The PDS (version 6, 27 March 2025) offers cover of up to $10,000 a month, limited to 70% of your income.

Does Bupa sell income protection?

Bupa's Australian website listed no life insurance or income protection product on 10 October 2026; its former life insurance address now opens its general insurance range. The income protection brands we could match to an issuer are in the table on this page.

Does income protection cover mental health?

It can. Under the Life Insurance Code of Practice, new products shouldn't carry a blanket mental health exclusion in their general terms, but an insurer can apply an exclusion to you after underwriting if you have a history of a mental health condition. Check your policy's terms.

General information only

This page explains how income protection works in Australia. It doesn't consider your objectives, financial situation or needs, and it isn't tax or financial advice. Read the product disclosure statement and target market determination before you buy, and speak to a registered tax agent or licensed financial adviser about your own situation.

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