Alinta Energy: ownership, plans and where it sells
Alinta Energy changed hands in 2026. Singapore's Sembcorp Industries completed its acquisition of 100% of Alinta on 11 June 2026, buying it from Hong Kong's Chow Tai Fook Enterprises, which had owned it since 2017. Alinta says it has around 1.1 million customers and continues to trade under its own brand and management.
Alinta began in Western Australia, where it remains a major gas retailer, and sells electricity and gas on the east coast in NSW, Victoria, Queensland and SA. This page covers its ownership, size, where it sells and regulator actions, from public sources. We do not rate retailers.
By Better Rate Mate Editorial Team · Last reviewed
General information only. We don't compare every provider or plan in the market, and we may earn a commission if you sign up through our links.
Alinta Energy at a glance
Figures are from the Australian Energy Regulator and Alinta's own announcements.
| Alinta Energy | |
|---|---|
| Ownership | Sembcorp Industries, Singapore (from 11 June 2026) |
| Previous owner | Chow Tai Fook Enterprises, Hong Kong (2017-2026) |
| Customers (its own figure) | Around 1.1 million |
| Sells in | WA, NSW, Victoria, Queensland, SA |
| Residential electricity customers (NECF states, 30 June 2025) | 313,344 (4.5% share) |
| Residential gas customers (NECF states, 30 June 2025) | 79,629 (3.4% share) |
Who owns Alinta Energy?
Singapore's Sembcorp Industries owns 100% of Alinta Energy, having completed its acquisition on 11 June 2026. Hong Kong's Chow Tai Fook Enterprises owned Alinta from 2017 until then. Alinta says it continues to trade under its own brand and management. A change of owner does not change existing customers' contracts, which continue on their terms.
Alinta Energy rates by network, 2026-27
On 10 October 2026, Alinta Energy's lowest-priced single-rate electricity plan charged from 20.77 c/kWh to 41.91 c/kWh plus a daily supply charge, depending on the network zone, which put it anywhere from level with the reference price to 20% below it at standard usage. The reference price is the Default Market Offer (DMO), or the Victorian Default Offer (VDO) in Victoria.
Alinta's single-rate plans differ by state: HomeDeal Smart in NSW, HomeDeal Flow in south-east Queensland and SA, and HomeDeal Next in Victoria. In SA its lowest single-rate plan was level with the DMO; its demand-tariff plans there, which need a smart meter and charge for your peak demand, are priced differently and are not in the table.
Single-rate plans are the like-for-like comparison the regulators use. Time-of-use, controlled load and solar plans are priced differently, so run your own usage through Energy Made Easy or Victorian Energy Compare before you choose.
| Network zone | Plan | Usage rate | Daily supply charge | Yearly cost at standard usage | Against the reference price |
|---|---|---|---|---|---|
| Ausgrid (NSW) | HomeDeal Smart | 29.16 c/kWh | 146.28 c | $1,671 (3,900 kWh) | 12% below the DMO of $1,899 |
| Endeavour Energy (NSW) | HomeDeal Smart | 29.68 c/kWh | 162.92 c | $2,049 (4,900 kWh) | 12% below the DMO of $2,328 |
| Essential Energy (NSW) | HomeDeal Smart | 30.80 c/kWh | 239.55 c | $2,291 (4,600 kWh) | 12% below the DMO of $2,604 |
| Energex (south-east Qld) | HomeDeal Flow | 24.06 c/kWh | 165.13 c | $1,709 (4,600 kWh) | 14% below the DMO of $1,988 |
| SA Power Networks (SA) | HomeDeal Flow | 41.91 c/kWh | 180.05 c | $2,334 (4,000 kWh) | Equal to the DMO of $2,334 |
| CitiPower (Vic) | HomeDeal Next | 20.77 c/kWh | 96.91 c | $1,184 (4,000 kWh) | 20% below the VDO of $1,481 |
| Powercor (Vic) | HomeDeal Next | 22.57 c/kWh | 110.44 c | $1,306 (4,000 kWh) | 20% below the VDO of $1,633 |
| Jemena (Vic) | HomeDeal Next | 21.98 c/kWh | 101.71 c | $1,250 (4,000 kWh) | 20% below the VDO of $1,563 |
| United Energy (Vic) | HomeDeal Next | 21.88 c/kWh | 95.29 c | $1,223 (4,000 kWh) | 20% below the VDO of $1,529 |
| AusNet Services (Vic) | HomeDeal Next | 25.59 c/kWh | 102.60 c | $1,398 (4,000 kWh) | 20% below the VDO of $1,748 |
Where Alinta sells, state by state
On the east coast Alinta sells electricity and gas in NSW, Victoria, south-east Queensland and SA; in WA it sells gas:
Alinta Energy in NSW
Alinta Energy publishes plans in all three NSW network zones: Ausgrid (DMO $1,899), Endeavour Energy (DMO $2,328) and Essential Energy (DMO $2,604). On 10 October 2026 its lowest-priced single-rate plan was 12% below the DMO in each at standard usage. Like every retailer with more than 1,000 customers in the DMO areas, it must offer the Solar Sharer plan, with free power from 11am to 2pm. To see the whole market, compare Alinta Energy with other retailers in NSW.
Alinta Energy in Victoria
Alinta Energy publishes plans in all five Victorian network zones: CitiPower (VDO $1,481), Powercor (VDO $1,633), Jemena (VDO $1,563), United Energy (VDO $1,529) and AusNet Services (VDO $1,748). On 10 October 2026 its lowest-priced single-rate plan was 20% below the VDO in each at standard usage. Victoria's Midday Power Saver, which most retailers have had to offer since 1 October 2026, gives free power from 11am to 2pm. To see the whole market, compare Alinta Energy with other retailers in Victoria.
Alinta Energy in Queensland
In Queensland, Alinta Energy's published plans are for south-east Queensland, on the Energex network (DMO $1,988). On 10 October 2026 its lowest-priced single-rate plan was 14% below the DMO at standard usage. Like every retailer with more than 1,000 customers in the DMO areas, it must offer the Solar Sharer plan, with free power from 11am to 2pm. To see the whole market, compare Alinta Energy with other retailers in Queensland.
Alinta Energy in South Australia
In South Australia, Alinta Energy's plans are for the SA Power Networks zone (DMO $2,334). On 10 October 2026 its lowest-priced single-rate plan was level with the DMO at standard usage. Like every retailer with more than 1,000 customers in the DMO areas, it must offer the Solar Sharer plan, with free power from 12pm to 3pm in SA. To see the whole market, compare Alinta Energy with other retailers in South Australia.
Alinta Energy in WA
In WA, Alinta sells gas, not electricity, to households on Western Power's network, which must buy electricity from Synergy. It had 422,474 residential gas customers in WA at 30 June 2025, the most of any WA gas retailer. To see the whole market, compare Alinta Energy with other retailers in WA.
Alinta in Western Australia
In WA, households cannot choose their electricity retailer on Western Power's network, but every gas customer can choose a gas retailer. Alinta had 422,474 residential gas customers in WA at 30 June 2025, the most of any WA gas retailer, according to the Economic Regulation Authority. If you are in Perth or the South West, gas is where comparing retailers can save you money; our WA electricity and gas page lists the other gas retailers and the regulated maximum prices.
Alinta's WA gas offers are discounts off its standard residential gas price. On 10 October 2026 its Fair Go 40 offer took 40% off the usage charges for one year for customers in the Coastal (Metropolitan) region, from Geraldton to Busselton, with a $100 credit for new and moving customers, and its Fair Go 46 offer took 46% off for WA Seniors Card members. The supply and account servicing charges are not discounted.
| Offer | Who can get it | Discount | Usage: first 12 units a day / each extra unit | Daily charges |
|---|---|---|---|---|
| Standard residential price | Any residential gas customer | None | 19.06 c / 17.19 c a unit | 27.61 c supply plus 27.18 c account servicing |
| Fair Go 40 | Residential customers in the Coastal (Metropolitan) region; new and moving customers also get a $100 credit on the first gas bill | 40% off the usage charges for one year | 11.44 c / 10.31 c a unit | As for the standard price |
| Fair Go 46 (seniors) | WA Seniors Card members in the Coastal (Metropolitan) region | 46% off the usage charges for one year; no account establishment, paper bill or over-the-counter fee | 10.29 c / 9.28 c a unit (our calculation) | As for the standard price |
Regulator actions
In November 2025 Alinta paid $1,089,000 across a record 15 AER infringement notices for allegedly overcharging customers who paid through Centrepay and failing to notify and refund them within the required time. The AER said the conduct affected electricity and gas customers in NSW, Queensland and SA between April 2019 and September 2024.
Alinta's complaints record
The Australian Energy Regulator publishes how many complaints each retailer receives. The figures below are complaints made to Alinta itself by residential customers in NSW, Queensland, South Australia, Tasmania and the ACT, as reported to the AER, with the figure for all retailers beside them. We publish the counts and do not rate retailers.
In WA, which the AER's figures do not cover, Alinta reported 2,199 residential gas complaints to the Economic Regulation Authority in the year to 30 June 2025, from 422,474 residential gas customers.
| Alinta | All retailers | |
|---|---|---|
| Complaints in 2024-25 | 8,823 | 142,768 |
| Share of residential electricity customers, 2024-25 | 2.82% | 2.05% |
| Complaints in January to March 2026 | 2,804 | 34,931 |
| Share of residential electricity customers, January to March 2026 | 0.90% | 0.49% |
Concessions and seniors
State energy concessions and rebates are paid by governments, so eligible seniors and other card holders keep them whichever retailer they choose. They do not move automatically when you switch: tell Alinta or your new retailer about your card, or in South Australia tell ConcessionsSA. Our state pages list each concession, for example in NSW, Victoria and Queensland.
Alinta Energy compared with AGL and Origin Energy
The public record for the three, side by side. For prices, the rates table above shows Alinta Energy's lowest single-rate plan in each zone, AGL vs Origin vs EnergyAustralia compares the big three zone by zone, and the government comparators show every plan at your address.
| Alinta Energy | AGL | Origin Energy | |
|---|---|---|---|
| Owner | Sembcorp Industries (Singapore) | ASX-listed, Australian | ASX-listed, Australian |
| Sells to households in | NSW, Vic, Qld, SA, WA | NSW, Vic, Qld, SA, WA | NSW, Vic, Qld, SA, ACT, WA |
| Residential electricity customers in NSW, Qld, SA, Tas and ACT (31 March 2026) | 313,238 | 1,509,219 | 1,853,896 |
| Residential complaints, 2024-25 (share of electricity customers) | 8,823 (2.82%) | 7,079 (0.48%) | 67,568 (3.66%) |
| Latest regulator action in our profile | $1,089,000 in AER infringement notices over Centrepay payments (November 2025) | A $25 million Federal Court penalty over Centrepay (December 2024) was set aside on appeal in August 2026 | $12 million in Federal Court penalties over life support obligations (2024-25) |
| Profile | This page | AGL | Origin Energy |
How to check Alinta's plans against the market
Retailers must publish their generally available plans to the government comparators: Energy Made Easy in NSW, Queensland, SA, Tasmania and the ACT, and Victorian Energy Compare in Victoria. Each plan there has a standard fact sheet listing every rate, fee and discount condition, which is the fairest way to line Alinta's plans up against everyone else's.
Start with how far below the reference price each plan is (the Default Market Offer in NSW, south-east Queensland and SA, or the Victorian Default Offer), then run your own annual usage from a recent bill through the shortlist. The same retailer can be among the cheapest in one network zone and not in another.
General information only. We don't compare every provider or plan in the market, and we may earn a commission if you sign up through our links.
What to watch for
- The change of owner does not change your contract; your plan's terms still apply until you or Alinta change them with notice.
- WA households can compare gas retailers, including Alinta, but not electricity retailers on Western Power's network.
- If you pay through Centrepay, check your account for any credit balance.
Common questions
Who owns Alinta Energy?
Sembcorp Industries of Singapore, which completed its acquisition of 100% of Alinta on 11 June 2026. Before that Alinta was owned by Hong Kong's Chow Tai Fook Enterprises from 2017.
Is Alinta Energy Australian owned?
No. It operates in Australia but is owned by Singapore's Sembcorp Industries.
Can I get Alinta electricity in Perth?
Most Perth households on Western Power's network must buy electricity from Synergy. Alinta sells gas to WA households, and all WA gas customers can choose their retailer.
What was the controversy surrounding Alinta Energy?
In November 2025 Alinta paid $1,089,000 across a record 15 AER infringement notices for allegedly overcharging customers who paid through Centrepay and failing to notify and refund them in time. The AER said it affected electricity and gas customers in NSW, Queensland and SA between April 2019 and September 2024. Separately, Alinta changed owner in June 2026, when Singapore's Sembcorp Industries completed its purchase.
Is Alinta Energy cheaper or better than Origin or AGL?
None of the three is cheaper or better for every household. On 10 October 2026, at standard usage, Alinta's lowest-priced single-rate plan cost less than AGL's and Origin's in every NSW, Victorian and south-east Queensland zone, but more in SA, where it was level with the DMO. Prices change and your usage matters, so compare the plans available at your address on the government comparators. On the public record, each profile sets out owner, size, complaints and regulator action.
What are people saying about Alinta Energy?
We don't publish reviews, but complaints data is the closest objective measure. Alinta's residential customers in NSW, Queensland, SA, Tasmania and the ACT made 2,804 complaints to it in January to March 2026, 0.90% of its residential electricity customers, against 0.49% across all retailers, according to the AER. In WA it reported 2,199 residential gas complaints to the ERA in the year to 30 June 2025.
Does Alinta Energy offer a seniors discount?
Only on gas in WA. Its Fair Go 46 offer gives WA Seniors Card members in the Perth Coastal (Metropolitan) region 46% off the usage charges of its standard residential gas price for one year. We found no seniors electricity plan from Alinta in the plans it publishes to Energy Made Easy and Victorian Energy Compare on 10 October 2026. State concessions and rebates for seniors and pensioners apply whichever retailer you choose. AGL, EnergyAustralia and ENGIE do publish seniors electricity plans; see energy discounts for seniors.
What is Alinta's Fair Go 40 discount?
A WA gas offer: 40% off the usage charges of Alinta's standard residential gas price for one year, for customers in the Coastal (Metropolitan) region from Geraldton to Busselton. On 10 October 2026 that took the usage rate from 19.06 c to 11.44 c a unit for the first 12 units a day, and new and moving customers also got a $100 credit on their first gas bill. The supply and account servicing charges are not discounted, and after the year you pay the standard price.
Who is the cheapest electricity supplier in Australia?
No retailer is cheapest everywhere. Prices are set zone by zone, so rank plans by how far below your zone's reference price they are, then check the best few with your own usage on Energy Made Easy or Victorian Energy Compare. Our energy hub explains how.
Is Alinta Energy a good energy provider?
We do not rate retailers. On the public record, Alinta's residential customers in NSW, Queensland, SA, Tasmania and the ACT made 8,823 complaints to it in 2024-25, 2.82% of its residential electricity customers, against 2.05% across all retailers, according to the AER. It paid $1,089,000 in AER infringement notices in November 2025. Whether its plans suit you depends on the plans available at your address.
Further reading
State guides for Alinta Energy's markets
How the market works in each state it supplies: the distributors, the reference or regulated price, concessions and feed-in tariff rules.
- NSWCompare electricity providers in NSW: how to find your cheapest plan
- VictoriaCompare electricity and gas plans in Victoria
- QueenslandCompare electricity providers and tariffs in Queensland: SEQ and regional
- South AustraliaCompare electricity plans in South Australia
- WAElectricity providers in WA: what you can and can't compare
