Better Rate Mate koala mascot
Compare
Open menu
Compare everything
Car Insurance
Home Insurance
Health Insurance
Life Insurance
Income Protection
Business Insurance
Travel Insurance
Pet Insurance
Overseas Visitor Cover

Synergy: WA's electricity retailer explained

Synergy is owned by the Government of Western Australia and supplies electricity to more than a million WA customers. If you live on Western Power's network in the South West Interconnected System and use less than 50 MWh a year, which covers almost every home from Kalbarri to Albany and Kalgoorlie, Synergy is your only electricity retailer by law.

Its prices are set by the WA Government. From 1 July 2026 the standard A1 home tariff is 33.2621 c/kWh plus $1.1924 a day. This page explains Synergy's plans, its solar buyback rates and the rebates that come through your Synergy bill.

By Better Rate Mate Editorial Team · Last reviewed

Synergy at a glance

From Synergy's website and the WA Government.

Synergy key facts
Synergy
OwnershipGovernment of Western Australia
CustomersMore than one million
ServesThe South West Interconnected System (Western Power network)
A1 home tariff from 1 July 202633.2621 c/kWh plus $1.1924 a day (including GST)
Home plansHome Plan (A1), Midday Saver, Electric Vehicle Add On, Home Business Plan (K1)
Solar buyback (DEBS)10 c/kWh 3pm–9pm, 2 c/kWh at other times, first 50 kWh a day
Sources: Synergy, About us, Home Plan (A1) and DEBS pages; Energy Policy WA, household electricity pricing.

Choosing between Synergy's plans

You cannot switch retailer, but you can switch plan. The A1 plan charges one rate all day and needs no smart meter. Midday Saver charges different rates by time of day, rewarding households that can use more power in the middle of the day. The Electric Vehicle Add On is for EV owners. Compare your own usage pattern against each before assuming A1 is cheapest.

Solar and batteries

Synergy pays for exported solar under the Distributed Energy Buyback Scheme: 10 c/kWh between 3pm and 9pm and 2 c/kWh at other times, on the first 50 kWh a day. Synergy customers can also get a WA Residential Battery Scheme rebate of up to $1,300 on top of the federal battery discount, provided the battery joins a Synergy virtual power plant.

Concessions on a Synergy bill

The WA Government's Energy Assistance Payment, credited through your Synergy bill, is $377.14 a year for eligible Health Care Card, Pensioner Concession Card and Veterans' Affairs card holders. Register your card in your Synergy account to receive it.

What to watch for

Common questions

Can I switch from Synergy to another electricity retailer?

Not if you are a typical household on Western Power's network using under 50 MWh a year. Synergy is the only retailer allowed to supply you. You can choose your gas retailer.

Who owns Synergy?

The Government of Western Australia.

What is Synergy's A1 rate in 2026–27?

From 1 July 2026, 33.2621 c/kWh plus a supply charge of $1.1924 a day, including GST.

How much does Synergy pay for solar?

Under the Distributed Energy Buyback Scheme, 10 c/kWh for exports between 3pm and 9pm and 2 c/kWh at other times, on up to 50 kWh a day.

Further reading

Related guides

Where Synergy sells, state by state

How the market works in each state it supplies: the distributors, the reference or regulated price, concessions and feed-in tariff rules.