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Hospital, extras and ambulance, made clear

Compare health insurance in Australia

Compare hospital, extras and combined private health insurance policies from Australian funds on what they cover, the excess, waiting periods and extras limits, then start a free quote. Like for like means tier first: every hospital policy is Basic, Bronze, Silver or Gold, and every policy has a government-format Private Health Information Statement you can check line by line.

By Better Rate Mate Editorial Team · Last reviewed

Free, with no obligation. We don't compare every provider or every policy.How we're paid

Health insurance comparison

4 tiers

Basic, Bronze, Silver, Gold

38

Clinical categories

12 months

Longest hospital wait

1 April

When premiums change

How to compare health insurance like for like

Health funds name their products differently, bundle them differently and advertise different features, which makes headline prices close to meaningless. The government standardised the parts that matter in 2019 and 2020. Use them in this order.

  1. 1Decide what you need coveredList the hospital treatments that matter to you in the next few years (joint surgery, pregnancy, cataracts, heart) and the extras you actually use. That list, not the fund's brand, decides the tier and the extras package.
  2. 2Shortlist by tier, then by clinical categoryPick the lowest tier that guarantees your categories: Basic, Bronze, Silver or Gold. Then check each 'Plus' policy's category list, because Plus products add categories above the tier minimum and differ between funds.
  3. 3Read the Private Health Information StatementEvery policy has a PHIS in a standard government format showing covered, restricted and excluded categories, waiting periods, excess and co-payments, and extras limits with example benefits. Compare PHIS to PHIS, not ad to ad.
  4. 4Compare the out-of-pocket settingsTwo policies at the same tier can differ in excess (per person or per policy), co-payments, restrictions on psychiatric and rehabilitation care, and gap-cover arrangements with doctors. These decide what a hospital stay actually costs you.
  5. 5Then compare priceOnce the cover is genuinely equivalent, price is a fair tie-breaker. Premiums are community rated, so the same policy costs the same for everyone in your state, apart from Lifetime Health Cover loading and the under-30 discount.

The PHIS comes in three versions: hospital, general treatment (extras) and combined. Insurers must send you one at least once a year and whenever your policy changes, and privatehealth.gov.au publishes the standard PHIS for every policy on the market. It is the closest thing to a neutral spec sheet the industry has.

Find cover for your situation

The rules change depending on who you are covering and what you need covered. Each of these guides goes into the detail, with the tables and sources behind it.

Health insurance guides

Hospital, extras and ambulance: the types of health cover

Private health insurance comes in three types: hospital, general treatment (extras) and ambulance. Most funds also sell combined hospital and extras policies, and you can mix and match across funds.

Extras packages aren't standardised, so compare extras cover on the dollar benefit for the services you use rather than the headline limit. If you want both in one policy, see how hospital and extras cover works when the two are combined.

What none of them pays for: GP visits, specialist consultations in their rooms, and scans and tests outside hospital are Medicare's territory. And hospital cover does not remove every cost. Doctors can charge above the Medicare Benefits Schedule fee, and the difference, the "gap", is yours unless your fund has a gap-cover arrangement with that doctor.

The four hospital tiers: Basic, Bronze, Silver and Gold

Hospital treatment is grouped into 38 clinical categories, and since 1 April 2020 every hospital policy has been classified by the minimum set of categories it covers. If a policy covers a category it must cover everything in it. A policy that meets a tier and adds more categories can be sold as Basic Plus, Bronze Plus or Silver Plus, which is why two policies with the same tier name can cover different things.

Below Gold, rehabilitation, psychiatric and palliative care can be restricted, which means you are covered as a private patient in a public hospital but pay most of the accommodation cost in a private one.

What each hospital tier must cover
TierMust coverDoes not have to coverOften chosen for
BasicRehabilitation, hospital psychiatric services and palliative care (3 categories, may be restricted)The other 35 categoriesMeeting the Medicare Levy Surcharge and Lifetime Health Cover rules at the lowest premium
BronzeBasic's 3, plus 18 more: brain and nervous system, eye (not cataracts), ear nose and throat, tonsils and grommets, bone joint and muscle, joint reconstructions, kidney and bladder, male reproductive, digestive, hernia and appendix, endoscopy, gynaecology, miscarriage and termination, cancer chemotherapy and radiotherapy, pain management, skin, breast surgery, diabetes managementHeart, lung, back and spine, dental surgery and the Gold-only categoriesYounger and active people wanting cover for common procedures and sports injuries
SilverBronze's 21, plus 8 more: heart and vascular, lung and chest, blood, back neck and spine, medically necessary plastic surgery, dental surgery, podiatric surgery, hearing device implantsCataracts, joint replacements, dialysis, pregnancy and birth, IVF, weight loss surgery, insulin pumps, pain devices, sleep studiesBroader cover without paying for pregnancy and joint replacement
GoldAll 38 clinical categories, with rehab, psychiatric and palliative care unrestrictedNothing in the category listPregnancy, IVF, joint replacements and cataracts, and people who want everything covered
Summarised from the privatehealth.gov.au product tiers table (accessed 2 October 2026). Funds may sell 'Plus' versions of Basic, Bronze and Silver that add categories above the minimum. The full 38-row table is on our hospital cover page.

See every category tier by tier on our hospital cover comparison, and which tier covers birth on our pregnancy health insurance guide.

Health insurance brands

  • ahm
  • AIA Australia
  • Australian Unity
  • Bupa
  • Frank Health Insurance
  • GMHBA
  • HBF
  • HCF
  • Latrobe Health
  • nib
  • See-U by HBF

We do not compare every provider or every product in the market, and not every product is available in every area. Availability can change.

What is the best health insurance in Australia?

The best health insurance is the policy that covers the clinical categories you are likely to need, at an excess you could pay tomorrow, with extras benefits that match what you really claim. That will be a different policy for a 26-year-old who plays rugby, a couple planning a baby and a retiree thinking about a knee replacement. Rankings of "best funds" usually reflect a scoring method, not your situation.

Things that do separate funds, once the cover is equivalent: which private hospitals they have agreements with near you, how many doctors use their gap-cover scheme, the size of their extras provider network, how they apply the excess on couples and family policies, how long adult children can stay as dependants, and whether they offer the under-30 discount. Our health fund reviewsset out how the major funds handle each of these.

Every fund selling hospital cover in Australia is a registered private health insurer and must follow the same tier rules, waiting-period limits and community rating. Fund size says little about value; check the policy, not the brand.

What separates funds once the cover is the same
What to compareWhat it tells youIndustry result, 2024–25Where to check
Hospital agreementsWhich private hospitals near you have a contract with the fund, which usually means lower or no out-of-pocket hospital costs thereThe most any insurer had at 1 October 2026: 95 private hospitals in NSW, 73 in VictoriaAgreements for the five largest funds
No-gap rateHow often members had no out-of-pocket medical bill for in-hospital services87.1% of services had no gapThe five largest side by side
Complaints against market shareWhether a fund draws more or fewer Ombudsman complaints than its size predicts1.00 means complaints in proportion to sizeComplaints by fund
Benefits paid as % of premiumsHow much of the premium pool went back to members as claims84.5%Every insurer's figures
Industry results are the Private Health Insurance Ombudsman's 2024–25 figures as published on PrivateHealth.gov.au (checked 2 October 2026); hospital agreements are our count from the agreement-hospital file in the PrivateHealth.gov.au open data, 1 October 2026 extract. None of them is a price. Use them to shortlist, then compare policies on cover, excess and price.

The largest health funds (largest, not best)

If you're asking who the biggest insurers are: in 2024–25 the five largest were Medibank (incl. ahm), Bupa, HCF (incl. RT Health), nib (incl. GU Health) and HBF (incl. see-u), with 82.5% of the market between them. Size alone tells you nothing about value or service.

The five largest health funds by market share, 2024–25 (largest, not best)
InsurerMarket shareHospital policies (30 June 2025)StructureIts figures also cover
Medibank (incl. ahm)26.5%1,532,670Shareholder-owned company, for-profitahm
Bupa25.5%1,498,193For-profit, owned by BUPA Group InternationalIts own brand only
HCF (incl. RT Health)12.8%842,024Member-owned mutual, not-for-profitRT Health
nib (incl. GU Health)9.8%627,626Shareholder-owned company, for-profitGU Health, and policies sold as AAMI, Apia, ING, Qantas, Real, Seniors and Suncorp health insurance
HBF (incl. see-u)7.9%466,291Member-owned mutual, not-for-profitsee-u by HBF
Together these five insurers held 82.5% of the market (our sum). Market share is the figure the Private Health Insurance Ombudsman uses to compare complaints, as shown on each insurer's PrivateHealth.gov.au profile (2024–25, checked 2 October 2026). Hospital policies are APRA's figures at 30 June 2025, summed by insurer by Better Rate Mate. Size tells you nothing about price or whether a policy suits you.

Compare health funds on every official measure, across all 33 insurers and brands listed on PrivateHealth.gov.au, or read our reviews ofMedibank,Bupa,HCF,nib andHBF.

How to get cheap health insurance without being underinsured

The cheapest policy is the one you do not have to claim on in a hurry and find wanting. These are the levers that lower the premium, roughly in order of impact, with the trade-off each one carries.

Pick the right tier, not the top tier

Gold covers all 38 categories. If you do not need pregnancy, joint replacement or cataract cover, Silver or a Bronze Plus policy that adds what you do need can cost considerably less.

Raise your hospital excess

A higher excess lowers the premium and costs you only if you are admitted. Keep it at or below $750 (singles) or $1,500 (couples and families) if the policy is also for the surcharge.

Use the under-30 discount

Funds may discount hospital premiums by 2% for each year you are under 30 when you join, up to 10% for ages 18 to 25, kept until 41. Ask which policies offer it.

Join before your Lifetime Health Cover base day

Holding hospital cover by the 1 July after your 31st birthday avoids a loading of 2% a year that can reach 70%.

Right-size your extras

Drop extras you do not claim, or choose a smaller package with better benefits on the services you use. Unused limits are usually lost each year.

Claim the rebate you are entitled to

Take it as a premium reduction or at tax time, and check it rises when the oldest person on the policy turns 65 and again at 70.

Pay ahead of 1 April

Funds apply annual premium changes from 1 April once approved by the Health Minister (the 2026 average was 4.41%). Paying in advance before then, where the fund allows, delays the increase.

Ask about other discounts

Funds may discount for paying by direct debit or payroll, for paying three or more months ahead, or through workplace and association groups.

Switch without losing your waits

Moving to another fund at the same or a lower level keeps the waits you have served. Compare at renewal rather than staying out of habit.

One lever to be careful with: restricted and excluded categories. A policy that looks cheap because it restricts psychiatric care or excludes back surgery is only cheap until you need that treatment. Upgrading later restarts the wait on the new categories, and for a pre-existing condition that can be 12 months.

Health insurance waiting periods

The law caps how long a fund can make you wait before claiming hospital benefits. Waits apply when you first join and to new or higher benefits when you upgrade, but not when you switch funds to the same or a lower level of cover. A pre-existing condition is anything you had signs or symptoms of in the six months before joining, whether or not it was diagnosed.

Maximum waiting periods
TreatmentMaximum waitNotes
Pre-existing conditions (other than the three below)12 monthsSigns or symptoms in the 6 months before you joined or upgraded, judged by the insurer's appointed medical practitioner
Pregnancy and birth (obstetrics)12 monthsThe mother must have served the full wait before admission
Psychiatric care, rehabilitation, palliative care2 monthsApplies even if the condition is pre-existing
All other hospital treatment2 monthsIncludes most new illnesses
Accidents after your cover startsUsually noneprivatehealth.gov.au says there is usually no wait for accident treatment; check your policy
Extras (general treatment)Set by each insurerTypically 2 to 6 months for general dental, optical and physio; 12 months or more for major items such as orthodontics and hearing aids
Maximums set under the Private Health Insurance Act 2007, as summarised by privatehealth.gov.au (accessed 2 October 2026). An insurer may apply shorter waits or none; the policy's Private Health Information Statement lists what actually applies.

More detail, including the once-in-a-lifetime mental health exemption, is in ourhealth insurance waiting periods guide.

Medicare Levy Surcharge, LHC loading and the rebate

Three government rules shape the price of health cover in Australia more than any fund's marketing. For many people above the surcharge threshold, a low-tier hospital policy costs less than the surcharge they would otherwise pay, which is why "cheapest hospital cover to avoid the Medicare Levy Surcharge" is such a common search.

The three government rules that change what health cover costs you
RuleWhat it doesKey figuresOnly hospital cover counts?
Medicare Levy SurchargeAdds 1% to 1.5% of your income at tax time if you earn above the threshold without appropriate hospital cover2026–27 thresholds: $105,000 singles, $210,000 couples and families (+$1,500 per child after the first). Hospital excess must be no more than $750 singles or $1,500 couples and familiesYes
Lifetime Health Cover loadingAdds 2% to your hospital premium for each year you are over 30 when you first take hospital cover, counted from the 1 July after your 31st birthdayCapped at 70%; removed after 10 years of continuous hospital cover; 1,094 permitted days without cover over your lifetimeYes (extras, OVHC and OSHC do not count)
Private health insurance rebateReduces your premium by a percentage based on income and the age of the oldest person on the policyFour income tiers; higher percentages from age 65 and 70 (a bill before the Senate would remove these from 1 April 2027); percentages adjusted each 1 AprilNo: applies to hospital, extras and ambulance policies
Sources: privatehealth.gov.au Medicare Levy Surcharge, Lifetime Health Cover and rebate pages; ATO rebate tables (accessed 2 October 2026). Thresholds change each 1 July. The bill on the 65+ rebate is on aph.gov.au: see our rebate guide.

Switching health funds

You can move to another fund at any time. For cover at the same or a lower level, your new fund must recognise the waits you have already served; you serve waits only on new or higher benefits. Switching does not affect your Lifetime Health Cover status as long as you keep hospital cover.

  • Keep the gap between policies short. There is no fixed legal window; some funds allow up to two months and others only a week before continuity is lost.
  • Ask your old fund for a clearance (transfer) certificate. It must provide one within 14 days, and it carries your waiting-period and LHC history.
  • Used extras limits may count against the new fund's limits, and loyalty benefits and accrued bonuses usually do not transfer.
  • If you have paid ahead, your old fund should refund premiums paid in advance, less any small administration charge.

Health insurance FAQs

What is the best way to compare health insurance?

Private health insurance, sometimes called private medical insurance, comes as hospital, extras or ambulance cover. Decide which hospital clinical categories and extras you need, shortlist policies by tier, then compare each policy's Private Health Information Statement: covered and restricted categories, waiting periods, excess, and extras limits. Compare price only once the cover is equivalent. The government's privatehealth.gov.au lets you search every insurer's PHIS.

Who is the best private health insurer in Australia?

There is no single best insurer for everyone, and no official rating. The best policy is the one that covers the categories you need at an excess you can afford, from a fund whose hospital agreements and extras network suit where you live. Our health fund comparison sets out every insurer's official complaints, benefits and gap figures.

Which is the No. 1 health insurer in Australia?

By size, Medibank (including ahm) was the largest in 2024–25 with 26.5% of the market, just ahead of Bupa on 25.5%. HCF (including RT Health) was third on 12.8%, then nib and HBF. Largest isn't the same as best: see the five largest health funds side by side on every official measure.

What are the top 3 health insurance companies in Australia?

By market share in 2024–25, the three largest health insurers were Medibank (including ahm) with 26.5%, Bupa with 25.5% and HCF (including RT Health) with 12.8%; nib (including GU Health, 9.8%) and HBF (7.9%) complete the top five, on the Private Health Insurance Ombudsman's figures published on privatehealth.gov.au. Largest isn't the same as best: our big-fund match-ups set them side by side.

Is it better to have an excess (deductible) or not?

In Australian health insurance the deductible is called the excess. A higher excess lowers the premium, but you pay it when you're admitted to hospital, so it suits people who rarely go to hospital and could cover it. If you hold the policy to avoid the Medicare Levy Surcharge, the excess can't be more than $750 a year on a one-person policy or $1,500 on any other (ATO). Check whether it applies per person or per policy, and whether it's waived for children.

Which health insurer denies the most claims?

No official figure for denied claims is published. The closest official measures are each insurer's share of complaints to the Private Health Insurance Ombudsman, and of the complaints the Ombudsman investigates, set against its market share. We list both for every fund on our health fund comparison.

What is the cheapest health insurance in Australia?

The cheapest hospital policies are Basic and Bronze with a high excess, and the cheapest overall cover is hospital-only with no extras. Cheapest is not always best value: a Basic policy covers very little beyond restricted rehab, psychiatric and palliative care. We do not quote prices because funds change them every 1 April.

Is private health insurance worth it?

It is worth pricing if your income is above the Medicare Levy Surcharge threshold ($105,000 singles, $210,000 families in 2026–27), if you are approaching the 1 July after your 31st birthday, or if you value choosing your doctor and the timing of elective surgery. Emergency and public hospital care is available through Medicare either way.

What is the difference between hospital and extras cover?

Hospital cover pays towards treatment when you are admitted as a private patient and is standardised into four tiers. Extras cover pays towards services outside hospital, such as dental, optical and physio, and each fund designs its own packages and limits. Only hospital cover counts for the surcharge and Lifetime Health Cover.

Can a health fund refuse to cover me or charge me more because of my health?

No. Private health insurance is community rated: a registered insurer must sell you any policy at the same price as anyone else in your state, whatever your health or claims history. You may have to serve a waiting period of up to 12 months before claiming for a pre-existing condition.

When do health insurance premiums go up?

Usually on 1 April each year, after the Health Minister approves each fund's application. The government-approved average increase for 2026 was 4.41%, but individual policies can rise by more or less.

Do I have to serve waiting periods again if I switch funds?

No, for cover at the same or a lower level, as long as you move without a long break. You serve waits only on new or higher benefits. Ask your old fund for a clearance certificate, which it must provide within 14 days.

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