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GloBird Energy: plans, free-power offers and where it sells

GloBird Energy is a Melbourne-based electricity and gas retailer founded by John McCluskey. It sells to households in Victoria, NSW, South Australia and south-east Queensland (the Energex network), and is best known for plans built around free electricity in the middle of the day and for its ZEROHERO battery plan.

This page explains what GloBird's main plan types do and who they are designed for, from GloBird's own published terms, and how to compare them fairly against the rest of the market. We do not rate retailers, and plan details change, so check the current fact sheet before you sign.

By Better Rate Mate Editorial Team ยท Last reviewed

General information only. We don't compare every provider or plan in the market, and we may earn a commission if you sign up through our links.

GloBird at a glance

From GloBird's own website.

GloBird Energy key facts
GloBird Energy
Based inMelbourne
FounderJohn McCluskey
Sells to households inVictoria, NSW, SA, Queensland (Energex area)
FuelsElectricity and gas
Plan familiesGLOHOME, FreeLunch, FOUR4FREE, ZEROHERO, WHOLESAVE, EASYEV
Source: GloBird Energy, About us and plan pages, checked September 2026.

GloBird's free-power plans

Several GloBird plans charge nothing for usage during a set window in the middle of the day. FreeLunch gives two free hours a day. FOUR4FREE charges $0.00 per kWh from 11am to 3pm for residential homes in Victoria, Queensland, NSW and SA. These plans are designed for households that can shift washing, dishwashing, pool pumps, hot water or EV charging into the middle of the day; rates outside the window matter just as much.

Since 1 July 2026 every retailer with more than 1,000 customers in NSW, south-east Queensland and SA must also offer the government's Solar Sharer plan with three free hours, so free-midday plans are no longer unique. Compare GloBird's windows, caps and other rates with the Solar Sharer offer and other retailers' equivalents.

ZEROHERO: a battery plan

ZEROHERO is a virtual power plant offer for households with a battery and smart meter in NSW, SA, Queensland (Energex) or Victoria. It charges $0.00 for usage from 12pm to 3pm for customers joining from 1 July 2026 (11am to 2pm for earlier joiners), pays $1 a day when you draw zero power from the grid during the evening peak, and pays time-of-day feed-in rates plus a bonus credit on evening exports. It comes with eligibility conditions, including owning the system, a reliable internet connection, no life support at the premises and not being in another VPP.

WHOLESAVE and EASYEV

WHOLESAVE passes through wholesale prices in exchange for a membership fee, which can pay off for households that can respond to price signals but exposes you to price spikes. EASYEV is aimed at electric vehicle owners. Read the fact sheet for how each is charged before you compare it with a conventional plan.

GloBird's complaints record

The Australian Energy Regulator publishes how many complaints each retailer receives. The figures below are complaints made to GloBird itself by residential customers in NSW, Queensland, South Australia, Tasmania and the ACT, as reported to the AER, with the figure for all retailers beside them. We publish the counts and do not rate retailers.

GloBird's Victorian customers are not included, because the AER's figures do not cover Victoria.

Residential complaints to GloBird, as reported to the AER
GloBirdAll retailers
Complaints in 2024-25379142,768
Share of residential electricity customers, 2024-250.95%2.05%
Complaints in January to March 202615234,931
Share of residential electricity customers, January to March 20260.28%0.49%
Victoria, WA and the NT are not covered. As the AER does, the shares compare electricity and gas complaints with electricity customers. The AER expanded its reporting from 1 July 2025, so the two periods are not directly comparable. Source: AER retail energy market performance data, January to March 2026 (published 24 June 2026).

Concessions and seniors

State energy concessions and rebates are paid by governments, so eligible seniors and other card holders keep them whichever retailer they choose. They do not move automatically when you switch: tell GloBird or your new retailer about your card, or in South Australia tell ConcessionsSA. Our state pages list each concession, for example in NSW, Victoria and Queensland.

GloBird Energy compared with Red Energy and Momentum Energy

The public record for the three, side by side. It does not show whose plans are cheaper at your address: the government comparators do that, plan by plan.

GloBird Energy, Red Energy and Momentum Energy on the public record
GloBird EnergyRed EnergyMomentum Energy
OwnerMelbourne-based, privately heldSnowy Hydro (Australian Government)Hydro Tasmania (Tasmanian Government)
Sells to households inVic, NSW, Qld, SANSW, Vic, Qld, SA, ACTVic, NSW, Qld, SA
Residential electricity customers in NSW, Qld, SA, Tas and ACT (31 March 2026)53,701615,37237,562
Residential complaints, 2024-25 (share of electricity customers)379 (0.95%)6,979 (1.26%)1,580 (6.02%)
Latest regulator action in our profileNone listed in this profile$474,600 in AER infringement notices over hardship and payment plan protections (April 2025)$764,380 in ESC penalty notices over family violence protections (2025)
ProfileThis pageRed EnergyMomentum Energy
Customer and complaint figures exclude Victoria, WA and the NT. Source: AER retail energy market performance data, January to March 2026 (published 24 June 2026); regulator actions as cited on each profile.

How to check GloBird's plans against the market

Retailers must publish their generally available plans to the government comparators: Energy Made Easy in NSW, Queensland, SA, Tasmania and the ACT, and Victorian Energy Compare in Victoria. Each plan there has a standard fact sheet listing every rate, fee and discount condition, which is the fairest way to line GloBird's plans up against everyone else's.

Start with how far below the reference price each plan is (the Default Market Offer in NSW, south-east Queensland and SA, or the Victorian Default Offer), then run your own annual usage from a recent bill through the shortlist. The same retailer can be among the cheapest in one network zone and not in another.

General information only. We don't compare every provider or plan in the market, and we may earn a commission if you sign up through our links.

What to watch for

  • Free-power windows come with fair-use caps and higher rates at other times. Check both on the fact sheet.
  • ZEROHERO's value depends on your battery reliably covering the evening peak every day.
  • A wholesale pass-through plan can cost more than a fixed-rate plan in months with price spikes.
  • GloBird's plans are only for the areas it serves; in Queensland that is the Energex network only.

Common questions

Where does GloBird Energy sell?

To households in Victoria, NSW, South Australia and south-east Queensland (the Energex network area).

Is GloBird Energy Australian?

GloBird is based in Melbourne and was founded by John McCluskey. It does not publish a detailed ownership structure on its website.

What is GloBird ZEROHERO?

A virtual power plant plan for battery owners that gives free usage for three hours in the middle of the day, pays $1 a day when you draw zero grid power in the evening peak, and pays time-of-day feed-in rates. Eligibility conditions apply.

Is GloBird cheaper than other retailers?

It depends on your usage pattern. Free-power plans suit households that can move usage into the middle of the day. Compare GloBird's plans against the reference price for your zone and your own bill on the government comparators.

Further reading

Related guides

Where GloBird Energy sells, state by state

How the market works in each state it supplies: the distributors, the reference or regulated price, concessions and feed-in tariff rules.